Warranty and Service
Red Light Wellness warranty and service coverage applies to the whole-body Miracle-series beds. Every bed carries a 10-year warranty on the all-steel, powder-coated frame and a 2-year warranty on electrical and working components, backed by US-based service and field-replaceable LED modules.
This is the answer to the question buyers ask before signing: what happens if the equipment breaks, and who fixes it?
What the warranty covers
The coverage is the same on every bed in the collection: the Miracle 5040, Miracle 6200, Big Miracle 7200, and Max Miracle 9600. There is no premium tier and no warranty difference by model.
Warranty coverage at a glance:
Frame: 10-year warranty on the all-steel, powder-coated frame
Components: 2-year warranty on electrical and working components
LED rated life: 100,000 hours per module
LED modules: Field-replaceable, allowing individual modules to be serviced or replaced without replacing the entire bed
Service origin: US-based support and replacement parts supported from St. Louis, Missouri
Coverage scope: Identical across all four whole-body models
US-based service and field-replaceable LED modules
The beds are designed to be diagnosed and repaired in the field when appropriate. The LED modules are rated for 100,000 hours and designed to be replaced individually, so service can target the affected module rather than requiring replacement of the entire bed.
Replacement parts are supported from the St. Louis facility.
Who performs repairs
Red Light Wellness handles service directly. The same company that builds the beds in St. Louis supports them after the sale, so the service team is familiar with how the equipment is assembled and tested.
For many service needs, the team can help diagnose the issue, identify the affected component, and coordinate replacement parts or additional service as needed.
US-based support gives customers a direct point of contact with Red Light Wellness rather than relying on an overseas manufacturer or importer.
What happens if your bed needs service
The sequence is straightforward: contact US-based support, work with the team to diagnose the issue and identify the affected component, and coordinate replacement parts or additional service as needed.
Field-replaceable LED modules allow individual modules to be replaced when appropriate without replacing the entire bed.
Scope of this warranty
This page describes the warranty and service terms for the whole-body beds only.
Personal-use devices sold in the Personal Wellness Shop do not carry the warranty terms stated above for the whole-body beds.
For the verified U.S. regulatory status of the beds, see FDA regulatory status.
Get pricing and full warranty terms
Request current pricing or a short discovery call, and we will walk you through coverage and service in detail.